Privacy Policy

INTRODUCTION

  1. This privacy policy explains how Pretty Miniatures Ltd collects, uses, and protects any information you provide when you use this website.

  2. We are committed to ensuring that your privacy is safeguarded. Any personal data you provide will be handled in accordance with this privacy policy.

  3. This policy may be updated periodically. We recommend checking this page regularly to ensure you are aware of any changes and are happy with them.

PERSONAL INFORMATION WE COLLECT WHEN YOU VISIT OUR WEBSITE

  1. When you visit our website, we automatically collect certain information about the device you use to access it. This includes:

    • Your browser type and version

    • Your device’s IP address

    • A unique, randomly generated device identifier

  2. As you browse the website, we collect information such as:

    • The pages you view and how long you spend on them

    • Links you click on

    • Keywords used to locate our website

    • The website that referred you to us

  3. This data is referred to as Device Information. While it is not directly identifiable to you, under some regulations (e.g., GDPR), it may be considered personal data. Device Information is stored only as long as necessary for its intended purpose.

  4. We use cookies to collect Device Information. Cookies are small data files placed on your browser. These often include an anonymous and unique identifier to recognise your device.

  5. Strictly Necessary Cookies: Certain cookies are essential for the website to function, such as those used to store items in your shopping cart. These cookies:

    • Do not identify you personally

    • Are exempt from requiring explicit consent under applicable regulations

  6. Third-Party Cookies: From time to time, we may use cookies provided by third-party services (e.g., analytics providers). Some of these cookies may indirectly identify you. Where such cookies are used, we will request your explicit consent before placing them.

  7. We may also log your activity on the website, including your IP address, browser type, internet service provider, and timestamps. This data is stored only for as long as necessary for its intended use.

PERSONAL INFORMATION WE COLLECT WHEN YOU MAKE A PURCHASE OR REGISTER FOR AN ACCOUNT

  1. When you make a purchase or register for an account, we collect personal data you provide, including:

  • Your name

  • Your address

  • Your contact details (e.g., telephone number, email address)

  • Your date of birth (if applicable)

  1. When making a purchase, you may be required to provide credit or debit card details. These details may be entered on our website or redirected to a secure payment gateway.

  2. Payment Information Security: We never store full credit or debit card details on our systems. If you choose to save your payment details for future purchases, only a secure token is stored, which is provided by our payment processor. We may store the card’s last four digits, type (e.g., Visa, MasterCard), and expiry date to help you identify saved cards. You can delete stored cards at any time through your account settings.

  3. This data is collectively referred to as Personal Information.

HOW WE USE PERSONAL AND DEVICE INFORMATION

  1. Device Information:

  • To screen for potential risks and fraud

  • To optimise the website’s performance by analysing user interactions

  • To evaluate the success of our marketing campaigns

  1. Personal Information:

  • To fulfil your orders

  • To communicate with you as a customer

  • To screen for potential risks and fraud

  • With your consent, to provide updates, promotions, or advertising about our products and services

SHARING YOUR PERSONAL AND DEVICE INFORMATION

  1. We share personal and device information with third-party data processors who assist us in fulfilling orders, analysing website performance, and conducting marketing. Examples may include payment processors, email marketing platforms, and analytics services.

  2. We may also share your information to comply with applicable laws, respond to lawful requests, or protect our legal rights.

RE-MARKETING AND BEHAVIOURAL ADVERTISING

  1. We may use your device or personal information to deliver targeted advertisements or marketing communications through third-party networks, such as Google, Bing, or Facebook. Consent for such activities will always be requested where required by law.

DO NOT TRACK

  1. Our website does not respond to Do Not Track signals. If you have questions about this, please contact us for further clarification.

GDPR COMPLIANCE

  1. If you are a resident of a country where the GDPR applies, you have the following rights:

  • The right to access your data

  • The right to rectify incorrect data

  • The right to request data deletion (right to be forgotten)

  • The right to restrict data processing

  • The right to data portability

  • The right to object to certain types of processing

  1. To exercise your GDPR rights, please contact us at the details provided below.

DATA RETENTION POLICY

  1. Personal and device information will be retained only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

GENERAL TERMS

  1. This privacy policy may be updated periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.

  2. For further information or to exercise your rights, please contact us:

Pretty Miniatures Ltd
23 Janes Lane
Burgess Hill
West Sussex
RH15 0QJ

Company Registration Number: 14692847
VAT Registration Number: 481554085
ICO Registration Number: ZB358920